You have no items in your shopping cart.
We apologize if your item is damaged or defective.
We at Hush Puppies Philippines are committed to selling quality items to our customers.
We, therefore, take this matter seriously and hope to resolve this issue.
We will gladly accept your return of unworn items provided that:
We have different Return and Exchange guidelines for in-store and online purchases. Please follow the guidelines listed below.
If you wish to return/exchange a defective item, please bring the following to the store you bought said item:
Before any Return/Exchange can be issued, please email the following details to firstname.lastname@example.org:
Online purchases can only be returned through shipping. Please wait for our response to your email regarding your item before shipping your item to us.
Upon our email response, please send return shipments via your personal courier to:
Please take note that all Return/Exchange Shipments will be processed on Mondays to Fridays, 9 am to 5 pm. Be reminded that you will be responsible for return shipping charges (non-refundable). After sending your item, please give us at least three (3) business days to receive, inspect, and validate your request.
Please be reminded that there is a possibility that items may not pass our inspection and therefore will not be our liability. Please await our confirmation concerning your item and return shipment details.
Upon validation, you will receive an email or phone call for details concerning your Return/Exchange. If you wish to follow up on your return/exchange request, please contact (02) 8941-7877 loc 807 email@example.com. You will most likely be given store credit that you can use to buy other Hush Puppies items.
If a higher priced item is selected, you will be required to cover the remaining amount with cash. Remaining credit can be used for other Hush Puppies items.
You have no items in wishlist.